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Shipping terms, warranties, volume tiers, payment, white label. The 8 questions most asked by our Pro customers below.
France 24-48 business h · EU 48-96h · UK/Switzerland 3-7 days · DDP/DAP · free shipping over €200 excl. VAT
Read the guide2-year warranty · replacement within 48 business h for Pro accounts · 14-day withdrawal returns (B2C)
Read the guideGeneral terms for Pro accounts · tiers · payment 30 days end of month · logistics clauses
Read the guideFrequently asked questions
Can't find your answer?
Reply within 4 business hours · Mon-Fri 9am-6pm CET. For logistics emergencies, email pro@cableavenue.fr with “URGENT” in the subject.
Pro support
pro@cableavenue.fr
Quotes, white label, integrations
Technical support
support@cableavenue.fr
Compatibility, warranty, after-sales
Accounting
compta@cableavenue.fr
Invoices, due dates, transfers
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